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Our Newsletter


Terms & Conditions


TERMS AND CONDITIONS
 
The following terms and conditions apply to all purchases of items from this website. Please read this document carefully before placing your order. We reserve the right to change these terms from time to time. Any such changes shall not affect any contract subsisting between us at the time of such change. Please check them before you make any new purchase. We advise you, our valued customer, to print and keep safe a copy of these terms and conditions for your reference.
 
Sale of Goods
 
By placing an order with www.eyebeauty.co.uk you are accepting these terms and conditions, as well as our Terms of Website Use, to the exclusion of all other terms and conditions. These conditions do not affect your statutory rights.
 
We will acknowledge your order by e-mail as soon as possible. Any e-mail or other acknowledgment from us does not constitute our legal acceptance of your order. Your offer is accepted and our contract begins with you, our valued customer, when the goods are despatched.
 
Your order confirmation is proof of purchase. Please ensure you keep this in a safe place as this will also be your guarantee on the following terms: Should any of the goods arrive damaged/faulty, please return the goods back to us within 7 days of recieving them complete with original packaging and accessories stated. 
 
 
Payment and Prices
 
We will accept payment of your order by Visa, Mastercard, Delta/Connect or Maestro. Payment by cheque or cash on delivery is not accepted. Unfortunately we do not offer credit facilities.
 
Payment for goods must be made in accordance with our purchase procedure. All orders are positively credit card sanctioned prior to despatch. We cannot accept responsibility if any details you provide us with are incorrect or if any order is held up as a result of incorrect details.
 
The price for the goods will be as stated on the website at the time when you place your order. We are entitled to make adjustments to the price to take account of any increase in our supplier’s prices, or the imposition of any new taxes or duties, or if due to an error or omission on the price published for the goods on our website is wrong. We try to ensure that all prices displayed on our website are accurate, but the price of the goods on your order will need to be validated by us prior to processing your order. If there is a problem, we will inform you of the correct price and will give you the opportunity to purchase the goods at the correct price.
 
All prices on our website are in pounds sterling and inclusive of VAT but exclusive of our very reasonable delivery charges, which will be payable as indicated at the time of placing your order.
 
Availability
 
Your order for goods is subject to availability. If we do not supply goods to you for any reason we will inform you of the situation and will not charge you for those goods, we will obviously refund any money already paid by you for the goods. However, we will not be responsible for compensating you for any other losses, which you may suffer if we do not supply the goods.
 
Delivery
 
We will endeavour to deliver the goods within the times stated. If no times are specified, delivery shall be usually be in two to three days. We shall not be liable for any losses, costs, damages, charges or expenses caused by any delay for delivery of the goods unless caused by our negligence.
 
Should delivery be delayed by us for more than 7 working days from the delivery date you have the right to contact us and refuse the goods. In this case we will happily refund you any money paid for the goods, as the last thing we want is a dissatisfied customer.
 
We reserve the right to charge for re-delivery if you are not present at the agreed original delivery address.
 
As soon as we have delivered the goods to you, you will be responsible for them. Our responsibility for everything other than damage due to our negligence will end at the time the carrier tried to deliver the goods to you.
 
 
Returns
 
Goods, may be returned within 7 working days of the date of receipt by you of the goods. The cost of the return delivery charge under these circumstances is to be paid directly by the customer. As you can appreciate, we would request that all goods be returned in an ‘as new’ condition complete with packaging and all accessories. Unfortunately, goods which do not comply with this condition will not be accepted back by us. We will happily reimburse any money already paid by you, excluding any delivery costs incurred by us. We will usually refund you what you paid for the goods including the delivery charges, when purchased under the UK Distance Selling act or the item